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Terms and Conditions

Company Information:

Pick Your Passport Ltd

82a James Carter Road Mildenhall, Suffolk, IP28 7DE, United Kingdom

Company Number: 13717773

These terms and conditions ("Terms") govern your use of the website ("Website") and your purchase of products from Pick Your Passport Ltd ("Company"). By accessing the Website and placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or make any purchases.

  1. Website Use:
    1.1. The Website and its content are intended for personal, non-commercial use only. You may not use the Website for any illegal or unauthorized purpose.
    1.2. You agree to provide accurate and up-to-date information when using the Website, including when placing an order.

  2. Product Information:
    2.1. The Company strives to provide accurate and reliable information about its products on the Website. However, we do not warrant that the product descriptions, images, or other content on the Website are error-free, complete, or current.
    2.2. The colors and appearance of products may vary slightly from the images displayed on the Website due to factors such as screen settings and lighting conditions.

  3. Pricing and Payment:
    3.1. All prices listed on the Website are in GBP (Great British Pounds) and include applicable taxes unless otherwise stated.
    3.2. The Company reserves the right to change product prices at any time without prior notice.
    3.3. Payment for orders must be made in full at the time of purchase through the available payment methods on the Website.
    3.4. The Company uses secure third-party payment processors to handle payment transactions. We do not store your credit card or payment information on our servers.

  4. Order Acceptance and Fulfillment:
    4.1. Placing an order through the Website constitutes an offer to purchase the selected products. All orders are subject to acceptance by the Company.
    4.2. The Company reserves the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.
    4.3. In the event of an order cancellation or refusal, the Company will refund any payment made for the order in accordance with our refund policy (refer to the Refund Policy section on the Website).

  5. Delivery and Shipping:
    5.1. The Company will make reasonable efforts to ensure that products are delivered within the specified timeframe. However, delivery times may vary depending on the shipping method and location.
    5.2. The risk of loss or damage to products passes to you upon delivery. It is your responsibility to inspect the products upon receipt and notify the Company of any issues or discrepancies.

  6. Returns and Refunds:
    6.1. Returns and refunds are subject to the terms and conditions outlined in the Company's Refund Policy (refer to the Refund Policy section on the Website).

  7. Intellectual Property:
    7.1. All content on the Website, including but not limited to text, images, logos, and trademarks, is the property of the Company or its licensors and is protected by applicable intellectual property laws.
    7.2. You may not use, reproduce, distribute, or modify any content from the Website without prior written permission from the Company.

  8. Limitation of Liability:
    8.1. The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Website or the products purchased through the Website.
    8.2. The Company's liability for any claims, damages, or losses arising out of or in connection with these Terms or the use of the Website shall not exceed the total amount paid by you for the products giving rise to the claim.

  9. Privacy and Data Protection:
    9.1. The Company respects your privacy and handles your personal information in accordance with applicable data protection laws and its Privacy Policy. By using the Website, you consent to the Company's collection, use, and disclosure of your personal information as described in the Privacy Policy.

  10. Governing Law and Jurisdiction:
    10.1. These Terms and any disputes arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
    10.2. Any legal action or proceeding relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  11. Contact Information: If you have any questions or concerns regarding these Terms and Conditions, please contact us via this Website.
    We will be happy to assist you and address any inquiries you may have.

Note: These Terms and Conditions are in compliance with UK laws and regulations. By using the Website and making a purchase with Pick Your Passport Ltd, you acknowledge and accept the terms and conditions stated herein.

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